Rooms Leader in Development (LID)
The Rooms Leader-in-Development (LID) program is a 12-month program designed to develop graduates into successful managers in the division they wish to pursue.The RoomsLID will spend40 hours each week working within the department and 5 hours completing Learning Commitments throughout the training property. Learning Commitments are projects that will allow LIDs to learn about general hotel operations, as well as the details and functions of their division. Each commitment will provide resources and evaluation criteria.
- Overseesthe performance of staff andtakescorrective actions when necessary
- Scheduling of staff
- Maintains accuratepayroll records to ensure staff is paid correctly
- Cleaning and inspecting guest rooms
- Responds to guest requests and complaints as required
- Monitor’s product inventory and order additionalproducts as necessary
- Interviewing and selectionof staff
- Follow up on established training steps.
- Handle guest comments and complaints and ensure guest satisfaction.
- Communicate with guests and receive feedback.
- Ensures that all housekeeping Front Office operations are performed according to Omni Hotels standards
- Will be responsible formeeting with Division head weekly, Director of Human Resources each month and corporate mentor bi-monthly
- AnAssociate’sdegree or higher isrequired, preferably in Hospitality Management.
- PreviousHousekeeping or Rooms Division experience is preferred.
- Must be willing to work 45 hoursper week with a flexible schedule
- Willingness to relocateupon completion of the program to ensuretimelypromotion to a management role
- Previousexperience in a hotel or a related field preferred
- Hasstrong interpersonal skills and is customer service oriented with a sincere, helpful,caringand friendly personality
- Projects enthusiasm, professionalismand a positive attitudeat all times
- Pays precise attention to detail, orderand cleanliness
- Has outstanding written and verbal communication skills, and exceptional phone manner
- Able to adapt in a fast paced, constantly changing environment within a dynamic work schedule
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Source: Hcareers
